About Engineering Computer Services (ECS)

Main Office  |  Help Desk  |  Contact by Email  |  Responsibilities  | Mission Statement  |  Staff  |  Brochure

ECS is part of Engineering Technology Centers (ETC). ETC organization chart [20K]

ECS Main Office

ECS main office

Location and Phone: Engineering Computer Services, 1256 SC, College of Engineering, University of Iowa, Iowa City, IA 52242, 319-335-5751, fax 319-384-0549; building locator
Office Hours: 8:00 am-noon, 1:00 pm - 5:00 pm Monday - Friday
Staff in Office: Sheila Britton, Doug Eltoft, Christopher Fomon, Travis Wendling, Jim Cramer, student assistants
Responsibilities: Change account passwords; provide initial account information; manage building and room access requests; answer account and policy questions

Engineering Help Desk

Web Site
Location and Phone:
1253 SC, 319-335-5055
Office Hours: 8:00 am-8:00 pm Monday-Thursday; 8:00 am-5:00 pm Friday
Staff in Office: Sarah Williams, Susan Beckett, Diana Harris, student consultants
Responsibilities: Answer student, staff, and faculty computing questions. Troubleshoot and solve hardware and software problems. Keep the Elder and Hering lab equipment clean and the printers stocked with paper.

Sarah and Tim working on laptop

Contact ECS via Email

consultant@engineering.uiowa.edu Email your questions to the ECS consultant.
suggestion@engineering.uiowa.edu Have a suggestion? Please share it with us.
webmaster@engineering.uiowa.edu Here's how to contact the webmaster or click on this link.
postmaster@engineering.uiowa.edu For help with email issues using an engineering email address.
hostmaster@engineering.uiowa.edu For help with networking issues in the college.

ECS Responsibilities

  •  Provides and manages a reliable, effective, and secure computing environment including computers, the underlying network, and software.
  •  Configures, installs, and maintains computers in student laboratories, and staff and faculty computers.
  •  Installs, updates, and manages the Linux and Windows software that runs on those computers.
  •  Prepares for disaster recovery; provides system backup and data archiving.
  •  Installs, manages, and enhances the network that allows users to save and copy files, print, connect to the Internet, send and receive email, and connect a portable computer from public spaces in the Seamans Center.
  •  Manages the College of Engineering web server, lab and departmental printers, the security system in the labs, design and administration of data bases used throughout the college, and file backup service.

ECS Mission Statement

To provide a secure, reliable, and innovative computing environment that facilitates, supports, and enhances the mission of the College of Engineering.

ECS Staff

Matt in machine room

Doug Eltoft - Director, Engineering Technology Centers
Sheila Britton - Departmental administrator
Susan Beckett - Director, Desktop Services
Jim Cramer - Data base and applications developer
Bill Easton - Webmaster
Christopher Fomon - IT services manager
David Funk - Network and systems administrator
Diana Harris - Manager, IT communications
Carrie Hogarty - Data manager
Matt McLaughlin - Systems administrator
Daniel Mentzer - Linux & Windows applications administrator
Sarah Williams - Manager, Engineering Help Desk

The part-time staff consists of consultants, lab technicians, and office assistants. Lab techs keep the computer labs clean, the printers filled with paper, and report system malfunctions. Consultants answer questions from students, staff, and faculty. The office assistants work in the main office answering questions and creating electronic information slides.

ECS Brochure

This is a PDF version [353KB] of the 3-fold ECS brochure that briefly describes ECS duties, equipment, and staff. Paper copies are available in the ECS office, 1256 SC.