ECS Survival Guide: New Account FAQs
You have your new account, are logged in, and now have some questions regarding what you see. Here is a list of common questions that new account holders ask the consultants at the Engineering Help Desk. If your question is not answered here, see the consultant in 1253 SC, call the consultant at 319-335-5055, or email email@example.com for further assistance and information.
Frequently Asked Questions
- I can't remember my password, or don't like it, and want to change it. How?
- Why do I have three passwords/accounts from the University of Iowa? I have an Engineering account ID and a Hawk ID. What do they do?
- What printers do I have access to?
- What computers are in the labs?
If you don't remember your password, go to the password check page. Perhaps your password has expired, and there are links on that page to reset your password.
If you don't like your current password, you can change it after logging in to any of the computers. Go to the password page.
To change your password from a Windows computer, press Ctrl Alt Delete at the same time after logging in. Next, choose "Change Password" from the menu that appears, and follow the instructions you are given. To change it from a Linux workstation, go to the password tool.
Passwords must meet requirements for length and complexity; read about Engineering passwords.
Why do I have multiple accounts at the University of Iowa? I have an Engineering account ID and a Hawk ID. What do they do?
Having multiple accounts can be confusing. Though the account names may be the same (bgreene, for example), the accounts are separate and give you access to different
Your Engineering account lets you log in to the Engineering Computer Network and use the facilities provided therein. You cannot log in to computers elsewhere on campus, including the ITCs, with your Engineering account.
Your Hawk ID is used to log in to computers in the ITCs, not including the labs in the Seamans Center, and to use ISIS for registering for classes, viewing your U-Bill, or all other ISIS functions. You cannot log into engineering computers and services using your Hawk ID. Read about the Hawk ID.
All engineering account holders have access to the four Elder and Hering LaserJet printers (ptrcss00, ptrcss01, ptrcss02, ptrcss03), the LaserJet ptrcss05 in 2301 SC, and the color LaserJet, ptrcss10, in the Elder lab. See Printing - All You Need to Know for information on adding other printers from a Windows lab machine. To use other printers in the Engineering College you must be given access to them by the department that owns the printer.
Find information about the computers, scanners, and printers in the labs, on the lab hardware page.